Water Softener Installation & Repair in Grand Rapids
Softer Water. Bigger Bubbles. Better Life.
Installing a brand-new water softener or need a quick repair to the one you’ve got? Gordon Water is here to help. Our certified team handles every job with no pressure, just world-class care.
Our Water Softener Services
Softer water makes everything feel a little better. It helps your soaps and detergents do their job, makes showers and laundry gentler on your skin, and helps prevent that crusty buildup inside your pipes and appliances.
We install and repair high-quality water softeners for homes and businesses throughout the Grand Rapids area. Every system is selected and calibrated based on your water chemistry—no cookie-cutter setups.
Installation
- We start with a free on-site water test and plumbing inspection.
- Based on your results, we’ll recommend the best options for your home or business.
- Once you’ve picked a system, we’ll schedule your installation on your timeline.
- Our techs arrive on time, explain what they’re doing, and leave your space clean.
- We install top-of-the-line Kinetico® systems that are efficient, low-maintenance, and built to last.
Repair
- Experiencing low water pressure, salt bridging, or strange noises? We’ve seen it all.
- Our certified techs can diagnose and fix most softener issues, including resin bed problems, valve malfunctions, and leaks.
- You’ll get clear explanations and upfront pricing—no surprise charges or pushy upsells.
- If your system is beyond repair or underperforming, we’ll walk you through your replacement options.
Schedule Your Free Water Test
How It Works
Step 1
Fill out our form or give us a call 800-928-3768.
Step 2
You choose a day, and we'll set a short window for our staff to arrive.
Step 3
Our certified water specialists will conduct an on-site inspection and test your water.
Step 4
You'll receive a quote with options for your next steps.
How to Know if You Need a Water Softener
- White scale buildup on faucets, showerheads, or dishes
- Dry, itchy skin or brittle hair after showering
- Stiff, dull laundry even after washing
- Shorter lifespan of appliances like dishwashers or water heaters
- Frequent soap scum in sinks and tubs
- Your system’s salt levels don’t seem to be going down
Why Choose Gordon?
Great Service Since 1973
We’ve been serving West Michigan families and businesses for over 50 years—and we’re still leading the way with National Water Quality Association (WQA)-certified water specialists, factory-trained technicians, and exceptional customer care.
Family-Owned and Operated
We’re local, not a franchise. Our team lives and works right here in the community, and we’re proud to support other local businesses and causes. Our goal is to earn the privilege of your recommendation, and we work hard every day to achieve that.
Friendly, Caring Staff
Great service starts with great communication. So you can trust that our team is highly trained and committed to doing the best job possible, but just as important, they’re kind, respectful, and genuinely love helping people.
Who We Serve
We install and repair water softeners for:
- Homeowners throughout Grand Rapids and the surrounding area
- Local businesses, including salons, medical offices, restaurants, and manufacturing facilities
- Property managers and real estate professionals looking to improve property value and tenant satisfaction
If you use water (and you do!), we can help.
Our Service Areas
We serve Grand Rapids and surrounding communities across Kent County.
Grand Rapids
Kalamazoo
Portage
Rockford
Our local offices are staffed with knowledgeable professionals ready to assist you with your water softening needs.
Have Questions? Let Us Know!
Our team is happy to walk you through your options and help you decide what’s best for your home or business. Give us a call today or drop us a line!
Frequently Asked Questions
What does the installation process involve, and how long does it take?
How often should be water softener be serviced or maintained?
How do I know if my water softener needs repairs?
Family-owned water treatment and bottled water delivery serving West Michigan for over 50 years. We proudly serve over 13 counties in West Michigan and have four convenient office locations located in Grand Rapids, Kalamazoo, Portage, and Rockford.
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