About us

We are a family owned, local company providing water softeners, drinking water systems, and bottled water service since 1973. Gordon Duisterhof started the business and his sons, Steve and Tom now love improving people’s quality of life by giving them great water.

Company photo

We proudly serve over 13 counties in West Michigan and have 3 convenient office locations located in Grand Rapids, Kalamazoo and Portage.

Primary departments

Our Locations

Kalamazoo

Address:
618 E. Crosstown Parkway
Kalamazoo, MI 49001
USA

Phone: 269-382-0068

Hours:
M-F: 8am – 5:15pm
Sat: 9am – 12pm
Sun: Closed

Grand Rapids

Address:
100 54th St Sw
Grand Rapids, MI 49548
USA

Phone: 616-776-3800

Hours:
M-F: 8am – 5pm
Sat: 9am – 12pm
Sun: Closed

Portage

Address:
300 E. Centre Avenue
Portage, MI 49002
USA

Phone: 269-382-0068

Hours:
M-F: 8:30am – 5:30pm
Sat: 9am – 12pm
Sun: Closed

Client Testimonials

We have been totally pleased with the water softener you installed for us, but more importantly we have really been impressed with the quality of all the people from Gordon Water Systems we have come in contact with through the process. The sales rep., the installer, the customer service folks on the phone and the person who delivered our salt and took the time to refresh my knowledge of our system. All I can say is, Total Quality Service. George W. - Saugatuck
I believe the Kinetico Water Softener was one of the best investments we ever made! Gene the Pumpkin Man - Kalamazoo
We bought our first Kinetico water softener in 1982 for our home on Bostwick Lake in Rockford. We went 32 years without any problems whatsoever! We upgraded to a new Premier Kinetico water softener in 2014. I recommend them to everyone. John – Rockford
I have had several people dropping in asking for our business but I tell them we have no reason to change. Gordon has done a great job for us. Kim D – Grand Rapids
We had our new water softener and water treatment units installed yesterday. Very impressed with your staff and we’re already noticing a big difference. Thank you! Jodie – Middleville
Love our water cooler and great tasting water from Gordon Water Systems. They also provide excellent service, keeping us stocked with Starbucks coffee (even when we order it at the last minute).Todd makes sure we never run out! Our brewer wasn't working quite right so they lent us one and got ours running like new. Feels great to be treated like a favorite customer. Jaime – Grand Rapids