Who We Are
Clean Water, Trusted Service, and a Legacy Built on Family Values
Gordon Water began at a small desk in a basement in 1973. What started as one person determined to bring cleaner, better water to West Michigan has grown into a multi-location team serving thousands of homes and businesses. Through every era of growth, one thing hasn’t changed—our commitment to treating people with honesty, respect, and care. It’s that dedication that has made Gordon Water one of West Michigan’s most trusted names in water treatment for more than 50 years.
Our Mission
We improve people’s quality of life by providing clean, safe water backed by service you can count on. Every recommendation, every installation, and every test is done with your health, comfort, and peace of mind in mind.
A Legacy of Doing Things the Right Way
A Partnership Built on Trust
For decades, Gordon Water has proudly partnered with Kinetico, a leader in non-electric, twin-tank water softening technology. Kinetico systems use less salt, regenerate efficiently, and deliver continuous soft water without the maintenance demands of electric units.
Because we believe in the product—and because we’ve seen these systems last for decades—we support every Kinetico softener with 10 years of labor coverage, in addition to Kinetico’s 10-year manufacturer’s warranty.
It’s rare in today’s world. But it’s how we’ve always done things.
West Michigan’s Bottled Water Leader
We’ve provided high-quality bottled water service since 1986. Every bottle we produce is tested daily, weekly, and annually to ensure exceptional purity and taste.
Whether you prefer delivery or convenient pickup at our Kalamazoo, Grand Rapids, Rockford, or Portage locations, we make access to clean drinking water easy and affordable.
Gordon Water Systems is licensed and inspected by the USFDA, giving you confidence that the water you drink meets strict safety standards.
Safety When It Matters Most
PFAS contamination is a growing concern across Michigan. Accurate testing is the first step in protecting your home or business.
Our team follows EPA protocol when collecting drinking water samples to ensure reliable, actionable results. If PFAS is present, we offer treatment options that reduce exposure and keep your water safe.
Clean water is more than a service—it’s our responsibility.
How We Serve You
The Gordon Water approach is simple:
- Listen first
- Test your water the right way
- Recommend solutions that fit your needs
- Install equipment with care
- Provide ongoing support from local technicians who know your system
No pushy sales tactics. No confusing jargon. Just clean water and great service.
Our Residential Salt Delivery Service Areas
Grand Rapids
What Our Customers Say
Ready to Talk to a Water Treatment Specialist?
Whether you need a water softener, bottled water service, PFAS testing, or commercial water treatment, our team is here to help.
Family owned water treatment and bottled water delivery serving West Michigan for over 50 years. We proudly serve over 13 counties in West Michigan and have four convenient office locations located in Grand Rapids, Kalamazoo, Portage, and Rockford.
CALL US
800-928-3768SEND US AN EMAIL
help@gordonwater.com
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