Annual Maintenance Plan for Water Treatment Equipment

The Easiest Repair Is the One You Never Need.

Water treatment equipment rarely fails all at once. Resin wears out, a brine tank crusts over, an RO membrane fouls, and by the time you notice the spots on your glasses you're looking at a service call. The Gordy Care Plan is our annual maintenance plan: one visit a year from a certified technician, plus 20% off service, parts, and salt for the whole year. It costs less than most single repairs.

★★★★★ A+ BBB rating Certified technicians Family-owned since 1973
Annual Maintenance Plan for Water Treatment Equipment
20% off service & salt
Members get 20% off service calls, parts, and salt all year, on top of the annual visit.

What the Gordy Care Plan Covers

Each Gordy Care Plan covers one household with an annual visit, and the discounts last all year.

Your Annual Service Visit

Here's what the annual visit covers:

  • A certified technician visits once a year
  • Every visit includes a full check of your system
  • Small problems get caught before they turn into repairs
  • Free system check-ups between visits if something seems off
Enroll now →

Softener Coverage

Here's what each visit includes:

  • Two bags of salt at no charge
  • A full evaluation of your softener
  • A resin cleaner treatment that keeps the resin bed working the way it should, so the resin lasts noticeably longer
Enroll now →

Reverse Osmosis Coverage

For RO systems, each visit includes:

  • TDS testing
  • A flow rate check at the faucet
  • A storage tank performance check
  • Discounts on replacement membranes and filters, which make up most of the ongoing cost of owning an RO system for most households
Enroll now →

How the Plan Works

1

Enroll

Call 800-928-3768, email [email protected], or fill out the form. Tell us whether you have a softener, an RO system, or both. Enrollment is prepaid by credit card.

2

Schedule your visit

We'll set a time for your annual service visit and give you a short arrival window rather than an all-day one. A certified technician handles the whole visit.

3

Use your discounts all year

Your 20% comes off service calls, parts, and salt from the day you enroll. You don't have to remember to ask for it or wait for a sale.

What It Costs

$249 per year covers one system, either a water softener or a reverse osmosis drinking water system.

$399 per year covers a home with both a softener and an RO system.

That includes the annual service visit, free system check-ups, 20% off service calls and parts, 20% off salt year-round, discounted filters and additives, and for softeners, free resin cleaner and two bags of salt.

The plan is prepaid by credit card and covers one household at one address. The annual visit is one per household. Plan discounts don't stack with other sale promotions, so on a salt sale weekend you get the better of the two rather than both. Salt discounts on delivery apply at a four-bag minimum. Prices shown exclude tax.

Pairs Well With

Salt Delivery

The 20% salt discount is one of the more useful parts of the plan, and it applies to delivery as well as pickup at a four-bag minimum. Direct-to-tank service means somebody else carries the bags down the stairs.

Explore salt delivery →

Service and Repair

If something does go wrong between visits, your 20% comes off the service call and the parts. We work on most makes and models, whether or not the equipment came from us.

Explore service and repair →

See If the Gordy Care Plan Fits Your System

Tell us what equipment you have and how old it is. We'll run the numbers and tell you whether the plan saves you money on your setup.

Why Gordon

Why Choose Gordon Water for Maintenance

Second-generation, family-owned, and locally rooted since 1973, not a franchise (4.9 stars on Google)

A+ Better Business Bureau rating

Recommended by Angie's List and HomeAdvisor

Certified technicians who service most makes and models

We maintain equipment we didn't install, too

Local technicians across West Michigan, never a subcontractor

Questions

Frequently Asked Questions

What does the Gordy Care Plan cost?
$249 a year for one system, either a softener or a reverse osmosis system, and $399 a year for a home with both. Prices exclude tax and the plan is prepaid by credit card.
Does the plan cover repairs?
It isn't a warranty. The plan covers your annual service visit and free check-ups, and it takes 20% off service calls and parts when a repair is needed. For most households the discount plus the annual visit is worth more than the plan costs, but a major repair is still billed at the discounted rate rather than covered outright.
Can I enroll if Gordon didn't install my equipment?
Yes. We service most makes and models regardless of who installed them, and the plan works the same way.
How does the 20% salt discount work?
It applies to salt all year, at pickup or on delivery. Delivery discounts require a four-bag minimum. The discount doesn't combine with other sale promotions, so during a salt sale you get whichever is better rather than both.
Does the plan cover more than one address?
No. Each plan covers a single household at a single address, and the annual service visit is one per household. A second property needs its own plan.
What's included in the annual visit for a softener versus an RO system?
For a softener: two bags of salt at no charge, a full system evaluation, and a resin cleaner treatment. For an RO system: TDS testing, a flow rate check at the faucet, and a storage tank performance check, with discounted membranes and filters if they need replacing. A home with both gets both, on the $399 plan.

No pressure, no obligation

Enroll in the Gordy Care Plan

Tell us what equipment you have and we'll get you enrolled and your first annual visit on the calendar. You can also call 800-928-3768 or email [email protected].

$249 or $399 a year. One system or both, prepaid, tax excluded.
20% off all year. Service calls, parts, and salt.
Certified, local technicians. A+ BBB rating, never a subcontractor.
800-928-3768Or call or text, we’re a local, family-owned team
Enroll in the Gordy Care Plan
Softener only ($249) · RO system only ($249) · Both softener and RO ($399)
Contact Us
Is this request for your home or business?