Spots creeping back onto your dishes? Hard water slipping through? A filter that's lost its taste? Before you replace the whole system, let us take a look. Gordon Water Systems repairs and maintains water softeners, filters, and drinking water systems for homes and businesses across West Michigan. We work on most makes and models, with certified technicians who fix the problem instead of selling you a new system.
Know the signs
Most equipment shows warning signs before it fails.. If any of these sound familiar, book a service visit: a quick fix now usually prevents a bigger repair later.
Not sure which system is the problem? Describe what you're seeing and we'll figure it out on site.
What we service
We repair and maintain the equipment that keeps your water clean, whether we installed it or not. Most makes and models, residential and commercial.
Softener regenerating at the wrong time, or letting hard water through? We diagnose and repair softeners of most makes and models. If yours is past the point of repair, we'll lay out clear upgrade options with no pressure.
Request softener repair →Our certified technicians diagnose and repair every part of your system, from iron filters to specialty equipment. If something isn't working right, give us a call and we'll respond within 24 business hours.
Request equipment service →Reverse osmosis (RO) system giving you trouble, or an under-sink filter leaving an off taste? We handle filtration repairs of all kinds and get your drinking water back to clean.
Request filtration repair →Fill out the request form or call 800-928-3768. Describe what your system is doing, and we'll reach out to set up a visit.
A certified technician inspects your equipment, finds the issue, and explains what it takes to fix. We respond to service requests within 24 business hours.
We repair the problem on most makes and models. If a system is beyond saving, we'll walk you through your options, with no hard sell.
Our approach
A struggling system doesn't always mean a new one. Most of the time, a repair or tune-up gets your water back to where it should be for a fraction of the cost of replacement. When a unit truly is at the end of its life, we'll show you straightforward upgrade options and help you pick what fits, starting with a free water test if your water has changed since the last install.
Between visits
The easiest repair is the one you never need. Our Gordy Care Plan keeps your system maintained year-round, and salt delivery means you'll never run a softener dry. Both help your equipment last longer and run better between visits.
Explore maintenance plans →PFAS are manmade chemicals once found in everything from nonstick cookware to food packaging, and they linger in both the environment and the body. If you're concerned about them in your water, we offer a third-party PFAS test for an additional cost.
Learn about PFAS testing →A softener protects your pipes, fixtures and appliances from hardness, but it isn't built to remove what affects taste and safety at the tap, like chlorine, lead or PFAS. That's the job of a drinking water system. If you have a softener and nothing at the kitchen sink, that's the gap worth closing.
See drinking water systems →Tell us what your system is doing, and we'll help you figure out the fix. A quick call is often all it takes.
Why Gordon
A+ Better Business Bureau rating
Recommended by Angie's List and HomeAdvisor
Certified technicians who repair most makes and models
Third-party certified water testing, including PFAS
Largest selection of water treatment equipment in West Michigan, including the non-electric Kinetico system
Second-generation, family-owned, and locally rooted since 1973 (read our reviews)
Questions
Request service
Tell us what's going on with your water softener or filtration system in the form, and we'll reach out at the number you provide to schedule your service.
